HELP

Problem or suggestion? You’re in the right place.

Let’s start with some frequently asked questions. If you need to get in touch, scroll to the bottom and fill out the form.

  • How often does my widget refresh? Apple’s WidgetKit API limits the frequency of refreshes. GA.TODAY tries to refresh your “today” widgets every 15-20 minutes, and your yesterday, last 7 day and last 30 day widgets every few hours.
  • Why can’t I show realtime metrics in a widget? Because of the refresh restriction mentioned above, a widget showing realtime metrics will quickly be out of date. Tap a widget to open the GA.TODAY dashboard for that profile, which includes realtime metrics.
  • I’m looking for a metric or dimension but I can’t find it. Fill out the form below and let me know what you’re looking for–I’ll try to add it in the next release!
  • My profile isn’t showing up when I try to add it. Open the settings dialog and “refresh profiles” to reload information on any profiles you may have gained or lost access to since you last loaded them.

Need more?

Have a suggestion or other feedback? I’d love to hear from you!